Capacity Building / Specialist
20 hours (spread over 4 days)
IT employees, improvement teams, and operations managers
Basic understanding of administrative processes
Experience in using computers and office applications
Preferably completion of the “Digital Transformation Fundamentals” program
- Using BPMN and Flowcharts to Document Processes
- Analyzing Processes to Identify Areas for Improvement
- Designing Target Processes After Automation
- Performance Measurement Indicators Before and After Improvement
- Introduction to UiPath, Automation Anywhere, and Power Automate
- Using Microsoft Power Automate to Automate Daily Tasks
- How Automation Connects Different Systems
- Using OCR and AI Technologies for Document Processing
- Steps for Implementing a Successful Automation Project
- How to Prepare Employees for Working with Robots
- Updating and Managing Robots After Deployment
- Identifying and Managing Potential Risks
- Integrating Artificial Intelligence with Automation to Process Unstructured Tasks
- Using Large Language Models to Automate Knowledge-Based Tasks
- How the Nature of Jobs Will Change with the Spread of Automation
- A Roadmap for Organizations to Prepare for Advanced Automation
After completing all course requirements, you can apply to receive an accredited Certificate of Completion from Ru’ya Academy for Leadership and Technology.