Leadership & Strategic
12 hours (spread over 3 days)
Leaders, managers, and organizational development officers
Managerial or leadership position
A willingness to lead change initiatives within the organization
- Kotter’s Steps for Leading Successful Change
- Awareness, Desire, Knowledge, Ability, and Reinforcement
- Unfreeze, Change, and Refreeze
- The Seven Elements of Successful Organizational Change
- Comparing Models and Applying Them in the Government Context
- Fear of the Unknown, Loss of Control, Established Habits, and Lack of Trust in Leadership
- Active Resistance: Objection and Delay; Passive Resistance: Ignoring and Lack of Participation
- Stakeholder Analysis to Identify Who Resists and Why
- Education and Communication, Participation, Support, Negotiation, and Direct Handling
- Turning Opponents into Change Agents
- Change Vision, Leadership Team, Communication Plan, and Training Plan
- What to Say, to Whom, When, and How: Communication Channels
- Preparing Employees for New Skills and Behaviors
- Selecting and Supporting Change Champions Within the Organization
- Estimating the Resources Required for Change Management Activities
- Celebrating Early Wins, Rewards, and Recognition
- Challenges Facing Change Sustainability
- Process, Results, and Behavior Indicators
- Measuring the Difference Before and After Change
- What Worked and What Did Not Work to Use in Future Change Initiatives
After completing all course requirements, you can apply to receive an accredited Certificate of Completion from Ru’ya Academy for Leadership and Technology.