Generative AI for Government Work (ChatGPT, Copilot, Gemini) 

Course Format: Online

Program Language: Arabic

Entry requirements

General / Awareness

8 hours (distributed over 4 days)

All government sector employees

Admission Requirements

No prerequisites
Preferable to have completed the “AI Fundamentals” program
An account on one of the Generative AI tools (ChatGPT or similar)

Introduction to Generative AI (GenAI)

  • Definition of Generative AI

    What distinguishes GenAI from other types of AI.

  • How does GenAI work?

    A simplified look at Large Language Models (LLMs).

  • Types of GenAI outputs

    Text, images, video, audio, and software.

  • Why GenAI is a game changer in government

    Productivity, creativity, and access to knowledge.

Common GenAI Tools

  • Overview, features, and the differences between free and paid versions.
  • Integration with Office 365 and Windows.
  • Integration with Google Workspace.
  • Its unique features (such as long-form text analysis and safety focus).
  • Midjourney, DALL-E, and Adobe Firefly.

Writing Effective Commands and Instructions

  • Definition and how it works
  • Context, instructions, and suggested format
  • Few-shot learning and Chain-of-thought
  • Writing official letters, summarizing reports, and translating documents
  • Hands-on: Participants writing and applying their own commands

GenAI Applications in Daily Government Work

  • Drafting, summarizing documents, and improving text
  • Extracting key points from meetings or lengthy reports
  • Translating government documents and enhancing communication with foreign audiences
  • Coding for beginners and analyzing spreadsheets
  • Improving the quality and speed of responses

Risks, Limitations, and Ensuring Responsible Use

  • What they are, why they happen, and how to detect them
  • What information do you share? Risks of sharing sensitive data
  • Context window capacity, lack of constant internet connection, and cut-offs
  • Policies and controls for safe and responsible use
  • Integrating tools in ways that increase productivity and reduce risks

Program Completion Certificate

After completing all course requirements, you can apply to receive an accredited Certificate of Completion from Ru’ya Academy for Leadership and Technology.