General / Awareness
10 hours (distributed over 5 days)
All government sector employees
No prerequisites
Computer with an internet connection
Desire to understand AI basics and its applications
- Narrow AI vs. General AI (systems that mimic general human capabilities)
- Supervised Learning: Models learning from labeled data
- Unsupervised Learning: Discovering patterns in unlabeled data
- Reinforcement Learning: Learning through trial and reward
- Generative AI: Generating new content (text, images, video)
- Voice assistants, recommendations, and machine translation
- Chatbots for assistance and analyzing citizen complaints
- Data analysis, demand forecasting, and resource management
- Fraud detection, facial recognition, and video analytics
- Experiences of Estonia, UAE, Saudi Arabia, and Singapore
- Transparency, Fairness, Accountability, and Privacy
- How unbalanced data leads to unfair outcomes
- Real-world examples from government and private systems
- Personal data and how to protect it
- The need for understandable and interpretable AI models
- Explainable AI (XAI) and learning from small data sets
- An integrated future vision for smart government services
- Data, infrastructure, skills, and budget
- Leapfrogging development stages using AI
- Initial roadmap for institutions
After completing all course requirements, you can apply to receive an accredited Certificate of Completion from Ru’ya Academy for Leadership and Technology.